Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Dreamy Crypt Ltd regarding your access to and use of our website and services. By accessing our site or purchasing our services, you acknowledge that you have read, understood, and agree to be bound by these terms.

If you do not agree with any part of these terms, you should not use our website or services.

Services Overview

Dreamy Crypt provides consultancy and guidance services to help individuals settle into homes in the United Kingdom. Our services include advice on utilities setup, space planning, shopping guidance, seasonal preparation, and general home settlement support.

All guidance is provided based on our experience and knowledge. While we strive for accuracy and usefulness, outcomes depend on individual circumstances and factors beyond our control.

Use of Our Website

Acceptable Use

You may use our website for lawful purposes only. Specifically, you agree not to:

Use the site in any way that violates applicable laws or regulations
Attempt to gain unauthorized access to any part of the site or related systems
Introduce viruses, malware, or other harmful material
Collect or harvest information about other users without permission
Interfere with or disrupt the site's functionality
Impersonate any person or entity or misrepresent your affiliation
Use automated systems or software to extract data without our consent

Access and Availability

We strive to maintain consistent access to our website but cannot guarantee uninterrupted availability. The site may be unavailable due to maintenance, technical issues, or circumstances beyond our control. We reserve the right to modify, suspend, or discontinue any aspect of the website without prior notice.

Service Terms and Conditions

Service Agreements

When you purchase our services, a contract is formed between you and Dreamy Crypt Ltd. This contract is subject to these Terms of Use plus any additional terms communicated during the booking process.

We will provide services with reasonable skill and care, consistent with industry standards for consultancy work.

Pricing and Payment

Service prices are stated in British Pounds Sterling and include VAT where applicable. Prices displayed on our website are current at the time of viewing but may change without notice.

Payment is typically required before services are delivered, unless alternative arrangements have been agreed in writing. We accept payment via methods specified during the booking process.

Cancellations and Refunds

You may cancel a booked service up to 48 hours before the scheduled consultation for a full refund. Cancellations made with less than 48 hours notice may be subject to a cancellation fee of 50% of the service price.

If we need to cancel or reschedule a consultation, we will provide as much notice as possible and offer alternative dates or a full refund.

If you are unsatisfied with services provided, please contact us within 14 days. We will work to address concerns and, where appropriate, may offer additional guidance or a partial refund.

Your Responsibilities

To enable us to provide effective guidance, you agree to:

Provide accurate information about your home, situation, and needs
Attend scheduled consultations or provide reasonable notice if you cannot attend
Review and consider our guidance carefully
Ask questions if any recommendations are unclear
Inform us promptly if your circumstances change significantly

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is owned by or licensed to Dreamy Crypt Ltd and is protected by UK and international copyright laws.

You may view and print pages from the website for personal, non-commercial use, provided you do not modify the content and retain all copyright notices. Any other use requires our prior written permission.

Guidance provided as part of our services is for your personal use in relation to your specific home settlement. You may not redistribute, publish, or commercially exploit the information we provide without our consent.

Limitations and Disclaimers

Nature of Guidance

Our services consist of consultancy and guidance based on our experience and knowledge. We are not providing legal advice, financial advice, or professional services that require regulatory authorization.

While we make reasonable efforts to ensure our guidance is accurate and helpful, we cannot guarantee specific outcomes. Your results will depend on factors including your individual circumstances, decisions you make, and events beyond our control.

Third-Party Recommendations

We may recommend specific suppliers, retailers, or service providers based on our experience. These recommendations represent our opinions and do not constitute endorsements or guarantees.

We are not responsible for the quality, pricing, or conduct of third parties we mention. You enter into relationships with third-party providers at your own discretion and risk.

Limitation of Liability

To the fullest extent permitted by law, Dreamy Crypt Ltd shall not be liable for any indirect, consequential, or special damages arising from your use of our website or services, including but not limited to loss of profits, data, or opportunities.

Our total liability for any claims related to our services is limited to the amount you paid for those specific services.

Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under UK law.

Consumer Rights

If you are a consumer purchasing services for personal use, you have legal rights under UK consumer protection legislation, including the Consumer Rights Act 2015. These terms do not affect your statutory rights.

You have the right to expect that services are provided with reasonable care and skill. If services do not meet this standard, you may be entitled to remedies including the right to repeat performance or a price reduction.

Privacy and Data Protection

Your use of our website and services involves the collection and processing of personal data. How we handle this information is detailed in our Privacy Policy and GDPR compliance documentation.

By using our services, you consent to such processing in accordance with our stated privacy practices.

External Links

Our website may contain links to external sites that we believe might be useful. We do not control these third-party sites and are not responsible for their content, availability, or privacy practices.

Links to external sites do not constitute endorsements. You access third-party websites at your own risk.

Indemnification

You agree to indemnify and hold harmless Dreamy Crypt Ltd, its directors, employees, and agents from any claims, damages, or expenses (including legal fees) arising from your breach of these terms or your use of our website and services in violation of applicable law.

Modifications to Terms

We may revise these terms periodically to reflect changes in our practices, services, or legal requirements. Updated terms will be posted on this page with a revised "Last updated" date.

Continued use of our website or services after changes are posted constitutes acceptance of the modified terms. Material changes affecting existing service agreements will be communicated directly to affected clients.

Governing Law and Jurisdiction

These terms are governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts under applicable consumer protection rules.

Severability

If any provision of these terms is found to be invalid or unenforceable by a court, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full effect.

Entire Agreement

These Terms of Use, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Dreamy Crypt Ltd regarding your use of our website and services.

These terms supersede any prior agreements or understandings, whether written or oral, relating to the subject matter herein.

Contact Information

If you have questions about these Terms of Use or need to contact us regarding your use of our services:

Dreamy Crypt Ltd
47 Redland Grove
Bristol BS6 6PG
United Kingdom
Email: [email protected]